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Location: Mayberry, North Carolina, United States

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10.28.2005

apology

This week I set out to find a new photo type printer for my new office. The existing printer printed photos and color docs with horozontal lines across the paper. Since I am picky, this bothered me and I set out to find out the reason for these lines and the potential solution.

I traveled to our local Staples as well as the Best Buy and Staples in nearby Winston-Salem. There was not a sales associate around who could name this problem for me. Since I wanted a new printer anyway, I am blaming it on old technology and age, which is most likely the real problem.

As I was reading reviews for new printers I came across a term called Banding. Ahh!! it made sense, my printer is guilty of banding. Therefore, I found a new Canon Photo printer that is to have excellent quality and no visible banding.

But, I was sent back in time to a day when I was a sales associate. I was to sell stuff to people and often I did so with little or no knowledge of the actual product. I was simply good at reading the bullets points and expoinding on a product's virtues.

I now realize that I probably sold some real crap to people, but I convinced them it was great becuase I liked to box and the picture on the cover. I am sorry. They say, let the buyer beware, and it is true. I know we all hate to walk in to a store and know more than the associate who is helping us, but at least then we know something and their ignorance is apparrent. The ones you have to watch are really good about making up stuff based on bullet points and slick packaging.

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